Privacy Policy
Last updated: September 12, 2025
TL;DR Summary
IHD Agency ("IHD Agency", "we", "us") collects only what we need to operate our services, communicate with you, and meet legal obligations. We do not sell your personal information. Limited sharing occurs with service providers (e.g., hosting, analytics, communications) under contracts. You can exercise privacy rights (access, delete, opt out of certain processing) as described below.
Scope
This notice covers personal information processed when you visit https://getihdtech.com, contact us, submit forms, or use our services. Avoid submitting protected health information (PHI) via general website forms.
What We Collect
Below is a summary of categories we may collect, examples, why we use them, and how long we generally keep them. This also serves as a CPRA Notice at Collection for California residents.
| Category | Examples | Purposes | Typical Retention |
|---|---|---|---|
| Identifiers |
|
| For as long as you have an account or as required by law (typically 3–7 years for business records). |
| Commercial information |
|
| Tax/financial records retained per legal requirements (typically 7 years). |
| Internet or other electronic activity |
|
| Varies by cookie/tool (see Cookies section); server logs typically 90–365 days unless needed for security. |
| Inferences |
|
| Until you opt out or we refresh/delete in line with our data minimization policy. |
| Sensitive information (only if you choose to provide) |
|
| Only as long as necessary for the purpose collected; we discourage submitting PHI through general web forms. |
Do Not Sell/Share
We do not sell personal information. If we use cross‑context behavioral advertising (retargeting), you may opt out by adjusting cookie preferences (see below) or using any available “Limit the Use of My Sensitive Personal Information” and “Opt out of Sale/Share” options we provide.
How We Get Data
- Directly from you (forms, calls, emails, chat, scheduling).
- Automatically via cookies, pixels, and logs when you use our site.
- Service providers and partners (e.g., analytics, communications, payment processors).
- Public sources or data you intentionally make public (e.g., professional profiles).
How We Use Data
- Provide, maintain, and improve our services and website.
- Process requests, quotes, enrollments, transactions, and customer support.
- Communicate about updates, offers, and events per your preferences.
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure. Please use unique passwords, enable multi‑factor authentication where available, and contact us if you suspect an issue.
Retention
We keep personal information only as long as necessary for the purposes described here, to comply with legal and accounting obligations, and to resolve disputes. See the table above for typical ranges.
Your Privacy Rights (GDPR/CPRA, etc.)
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing; to data portability; and to withdraw consent. California residents have rights to know, delete, correct, and opt out of sale/share and certain profiling.
How to exercise your rights
- Email us at sales@getihdtech.com with the subject line: Privacy Request.
- Verify your identity (we may ask for details matching information on file).
- Authorized agents may submit requests with proof of authorization.
You also have the right to lodge a complaint with your local supervisory authority (EEA/UK) or the California Privacy Protection Agency (CPPA).
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
International Transfers
We are based in the United States. If you access our services from outside the U.S., your information may be transferred, stored, and processed in the U.S. or other countries which may have data protection laws different from your jurisdiction. We take steps to apply appropriate safeguards where required.
Changes to this Notice
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible. We encourage you to review this Policy periodically.
Contact Us
This template is provided for general informational purposes and does not constitute legal advice. Consult with counsel to tailor it to your specific operations, data flows, and regulatory obligations.